Another online post hurling words of rudeness. Feverishly social listeners try to respond quickly to maintain the brand image of their business and move irate customers offline. Personal conversations however are less likely for recovery. These spontaneous posts have little construction to them, typed on the spur of the moment. Statements are made about whatever…
Month: August 2019
Business Matters
No one knows the experience of a service or product better than the buyer who just purchased. Today it is common to allow the customer the option to fill out a follow-up survey after a purchase. Business may offer an incentive to customers if they provide feedback. While businesses receive all kinds of feedback, negative…
Rolling Out Rude. Rebutting Rudeness.
Flippant comments, rude gestures and actions, mudslinging, and other communication that can’t be humanely understood. Rudeness diminishes and demeans. It devalues the other person through intimidation, threatens, and humiliates. A person is unconsciously seeking control over another person by being rude. Instead of the ‘namaste’ of each person bowing to another person with dignity and…
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