The Signs of Communication

With communication today, two extremities of communication exist: self-expression and speaking with discretion. Self-expression, or speaking openly on any topic without much censorship or use of etiquette, is common by most of the population. The second, opposite extreme, is speaking with discretion and saying very little in order to preserve one’s reputation. This is more typical of professionals and anyone of class, although it may not necessarily always the case. How are either of these improving the way we communicate? How are both of these skewing the line of civilized communication?

Self-Expression
The first extreme of communication is self-expression which has become an acceptable way to communicate today for most Americans. Unlike other countries, the United States does not have laws against hate speech. What a person says has no societal limitations in most settings. With this increase in self-expression, and decrease in societal parameters for civilized speech, the majority of the population feels they can say whatever they want—and for the most part they do. There is little thought put into what is said. Rather than considering how what is communicated might hurt or offend another, the priority is placed on voicing opinions without discretion, using uncivilized expressions, and being heard.

In the past, social standards influenced improper communication. In Roman and Greek cultures, speaking was seen as an art which had to be mastered before a person was given the right to speak on a topic. It could take years to master becoming an orator. The aspiring speaker had to first learn the art by studying the writings of philosophers, mastering grammar, and learning how to speak. In more modern times, within the United States, social standards set the acceptability of civilized speech and good etiquette. Even a minor comment could eliminate a person from social circles. Differences of opinion could certainly make for a worthy topic of discussion. However, being cordial was expected at a minimum for more vivacious discussions which could lead to arguments. It was possible for people to be accepted, although they might have differing opinions, and still be valued and respected with human dignity.

Within the last 50 years, there has been a shift to self-expression. The ability to say whatever is on a person’s mind is acceptable whether in person or online. There are hardly any limits to what a person may speak about. Open communication is seen as a way to provide transparency and the “honest story” of any person or situation. While this has many benefits, it crosses a line when dignity is stepped upon and boundaries are crossed. Consideration is necessary before speaking with regards to whom a person is talking to, if the topic is appropriate, and the choice of respectful words which are said for a pleasant conversation. Talking about anything can be very damaging. In fact, much of what people talk about has veered away from “ideas” and “intellectual topics”. Instead, what is more common is digressive speech such as gossip or speaking of topics which are inappropriate, very personal or sensitive in nature, or comments which might advertise the negative rather than focus on the positive. There is no preservation of the human dignity of a person. What needs to be said, is what is said, regardless of how it may hurt or offend the other person.

On social networks, a simple post can flare up into a war of replies within seconds. This trolling is often classified inaccurately as a “discussion” and “freedom of speech”. It would be better described as intolerance for a different view which triggers others chiming in to counter the post with an escalating degree of negativity and close-mindedness. These can occur even on simple posts that may not have any intent to attract opinions, but which result in a soapbox of negative, heated, responses. While self-expression allows for openness and problem solving, it can also open the door for adversity. Communication on digressive topics, and intentionally creating unnecessary conflict are examples of unhealthy communication. Speaking about anything without consideration of another person is rude and uncivilized.

The Power of Silence
The other extreme for communication is to choose to say very little or to remain silent. By speaking cautiously a person is more likely to preserve their good reputation. It also provides safety, by finding no partiality to any party or issue. The person remains politically correct by withholding an opinion. In many spiritual teachings, silence is perceived as golden. By remaining silent, a person can reflect wisdom. Remaining silent, a person does not reveal what they know or do not know. Likewise, by not speaking, there is less of a chance of speaking in an unintelligent manner, speaking offensively, or divulging information which should not be revealed. Remaining silent is also a way to absorb heated conflict, inappropriate speech, and to buy in time to respond with a more thoughtful response.

There is a time and a place to speak. George Washington said, “If the freedom of speech is taken away then dumb and silent we may be led, like sheep to the slaughter”.  While we should speak out rather than remain silent on situations of injustice, on political views or ways that may affect our life, saying less, rather than more can be a way which contributes to civility. Voicing an opinion without consideration, can breed hate more than solve problems. This is where uncivilized speech occurs. In today’s culture, it is more likely that the freedom of speech is taken too far through the self-expression of uncivilized conversation. Self-expression can be the ignition of unnecessary conflict just to express an opinion. When freedom of speech is taken to this extreme, responding with silence can help swing the equilibrium of communication, bringing it back to more peaceful speech and civilized communication. Knowing when to speak and when not to speak is important.

Finding the Balance with Human Dignity and Respect
Some social and professional settings still have standards for communication, although uncivilized speech is more popular. Realizing that there is a place for self-expression while maintaining a standard for civilized communication is the challenge which we face today. Many do not recognize digressive communication. Being desensitized by the current standard, hardly anyone today questions inappropriate speech which is on the tongues of most and found in media and by leaders. If culture continues to accept digressive speech, it is a reflection on our country, acceptability for digression and lack of etiquette, and is an insult to the right to the Freedom of Speech which we have. The First Amendment was created for Americans to speak up for freedom and liberties for all. With an acceptability of hate speech and speaking on digressive topics, society is infected with negativity, hate, unacceptability, intolerance for differences, immaturity, a lack of professionalism, and lack of human dignity. It shows an inability to communicate and interact with others. For a country which prides itself on being a melting pot, this is not congruent. Although not everyone will get along, there needs to be a greater degree of respect for differences whether it is race, belief, lifestyle, ability, economic or any other characteristic. Valuing differences and human life needs a higher tolerance and acceptance. Inequality will always exist, but human dignity needs to be upheld. Since the primary problem of unacceptability stems from inappropriate speech, correcting communication that is off-balance can help set society upright to a culture with a civilized standard.


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Books
Freedom of Speech: Rights and Liberties under the Law (America’s Freedoms)
by Ken I. Kersch

Free Speech: Ten Principles for a Connected World
by Timothy Garton Ash

Free Speech and Censorship: Examining the Facts (Contemporary Debates)
by Harold L. Pohlman

Choosing Civility
by P.M. Forni

The Civility Solution: What to Do When People Are Rude
by P.M. Forni

The Case for Civility: And Why Our Future Depends on It
by Os Guinness

Mere Civility: Disagreement and the Limits of Toleration
by Teresa M. Bejan

Rules of Civility & Decent Behavior In Company and Conversation
by George Washington and Tony Darnel

Movie
Shouting Fire: Stories From The Edge Of Free Speech
Director: Liz Garbus
Documentary
Rating: NR

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Cultivation of Empathy in the Classroom

How well can you relate to another person? Empathy is the understanding of another person and their situation. Within the classroom environment, there are a variety of learners each with individual learning abilities who come from different social classes. Students are at a disadvantage when they are seen as not meeting the ‘status quo’ of the class and are not accepted. A certain amount of empathy needs to come from teachers, parents, and classmates toward one another to unify the class and make it a positive learning environment.

There are several different categories for learning styles unique to each student. A student may be a kinesthetic learner, learning best working with their hands, while others might learn faster by listening, visually, or by reading. A teacher wanting her students to be successful, can be empathetic to the needs of the students by finding out which is easiest for them. By assessing the students at the beginning of the school year, and referring a student’s history from the previous year, the teacher can identify these needs. The teacher can then prepare lesson plans for diversified instruction to meet the needs of multiple learning styles. The teacher can consider what works best for each class and plan lesson plans accordingly. Additionally, students might learn best working individually, or they might be more social and enjoy group interaction. They might learn best depending on how the classroom is arranged such as having the desks in a circular setting, or several desks pushed together in groups, rather than in stark rows. Teachers can plan activities working in environments best suited to the class.

Teachers who notice frustrations and provide empathy to struggling students can make a difference in the life of the student. Learning is not just about achieving the highest grades, but learning how to stay motivated, having a good attitude, and working past hurdles. As a source of encouragements, teachers can make an impact on the life of the student on a personal level. Stepping out of the role of instruction-to grade book, teachers can extend a human heart to students who may not see past the next exam. In situations like this, teachers can leave a lasting impression to student, by offering additional assistance, reassurance, and encouragement—showing that he or she truly cares about them as an individual wanting them to be successful, beyond the grade book. Teachers can find the student a tutor, they can spend time explaining the material, or if it is a distraction which is affecting learning, a good teacher can dive in to get involved to find out more about the issue which is bothering the student.

Parents can also practice empathy toward teachers. While teachers need to meet expectations to teach, parents can also keep in mind that teachers have a classroom full of students and may be overwhelmed. This does not mean that parents should lower the bar in their expectation, but it may help with their communication as they speak their concerns to teachers. They can soften their demands by stating that they understand the teacher has large class sizes and even offer to see how they can assist the teacher.

Empathy can be taught by schools within classrooms for empathy between students. Students often face bullying in schools. Whether it is that “their hair looks funny”, “they can’t play ball” or “they are the slowest one in the class”, students need to learn to be more accepting of one another. These are life skills which are useful at any age and will help a student learn to work with people who may not be exactly like them.

By identifying cases where students might not fit in, teachers can proactively plan for ways to create a comfort level and safe environment for everyone in the classroom. Students in classes might need to adapt to classmates who are different from them. Empathy and welcomeness needs to be encouraged to help classes identify with students with physical disabilities, the special education student, an English language learner, a quick learner who is gifted, or maybe a student just transferred from another class, or one who is new to the school. Often times, addressing these students with a warm welcome from the teacher demonstrates acceptance. The teacher can also help answer questions which prevents gossip and isolation based on assumptions. By creating this sense of empathy and understanding, the class can accept the student with greater ease. For the student, the ability to be welcomed as an equal within the class and not stand out as an oddity is expedited, eliminating unnecessary attention drawn to them and subjecting them to a hostile environment.

Empathy is not necessarily acceptance. It is providing an understanding to a situation or finding a common ground in the case of differences. This understanding helps create community rather than create division. It is a positive way to build energy from which education and having healthy life-long skills of human relationships are cultivated.


Shop these books…

Teaching with Compassion
by Peter Kaufman, Janine Schipper

Hacking School Discipline: 9 Ways to Create a Culture of Empathy and Responsibility Using Restorative Justice (Hack Learning Series)
by Nathan Maynard and Brad Weinstein


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